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Privacy Policy

At  Ugrant Migration Pty Ltd, we are serious about privacy and the security of your information. As a regulated Australian service provider, we are bound by the Privacy Act 1998 (Cth) and the National Privacy Principles (“NPPs”). We are committed to protecting the personal information that we hold about you.

Ugrant Migration Pty Ltd only collects personal information that is reasonably necessary for us to provide you with our services. The kind of personal information we collect and hold will depend upon the type of services that you request from us and may include: your name, date of birth, address, contact details and relevant identification documents including immigration information.

Urant Migration collects your personal information in a number of ways including:

  • directly from you (including via your advisers), such as when you provide the information by phone, email or in a form;
  • from other migration agencies where permitted by law; and
  • from third parties as required in order to fulfil our duties to you as your service provider.


Ugrant Migration may use your personal information for the purpose of providing the services you have requested, as well as for related purposes such as:

  • to verify your identity or transactions which you may enter into with us;
  • to administer and manage the provision of our products and services;
  • to respond to queries, complaints or to provide you with our general customer services;
  • to provide relevant immigration related agencies of your relevant information as required;
  • to provide you with offers of other PAX products or services;
  • to provide you with offers from organisations with whom we have an alliance;
  • to comply with Ugrant’s risk management policies and procedures; or
  • to train our staff.

 

We will not, however, use your personal information other than for:

  • a purpose you would reasonably expect;
  • a purpose required or permitted by law; or
  • a purpose otherwise authorised by you.



Ugrant Migration stores personal information in a secured cloud and computer storage facilities.  We will take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification or disclosure. Your personal information will not be sold to anyone.

Once personal information is no longer required to be retained, it is either destroyed or permanently de – identified.




Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.

You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.

Website may use cookies to personalize and facilitate maximum navigation of the User by this site. The User may configure his / her browser to notify and reject the installation of the cookies sent by us.

If you would like more information about how we manage your personal information, please write to us at the following address:

Privacy Officer

PO BOX 1631

SUNNYBANK HILLS

QLD 4129

Email: Admin@ugrantmigration.com.au